BM Homecare LTD are committed to providing that helping hand when life doesn’t run just quite to plan; being there for you for something as simple as helping you get over an operation, to being your companion and carer on a more sustained homecare basis.
We pride ourselves with Continuity of Care:
Our care workers are fully trained and matched to Service Users.
We believe in offering a flexible service and if you need help with something, you need only ask, and we will do our best to support you.
Our policies, procedures and working practice reflect our commitment to upholding the principles of Safeguarding and promoting the welfare of Service Users and staff at all times.
Homecare Support covers all policies and activities implemented within our Quiq Policy and Procedures
Managing the complaints system and presenting an annual report on comments, compliments and complaints to senior management
Distribute and analyse service user surveys
Coordinating the issue and review of policies and procedures
Central archiving of all care records and advice on records management
Carrying out monitoring of services to ensure they meet relevant statutory standards
Liaising with Insurers and solicitors on Public and Employer’s Liability claims
Data Protection management