Enhanced DBS Checks
If you have applied for a vacancy with any of the Human Support Group Services in England or Wales you will be requested to apply for an Enhanced DBS certificate as part of the companys pre-recruitment checks following an offer of employment.

Compliments, comments or complaints
Your views are important to us. If you don’t tell us what is wrong we won’t know how to improve. We will do our best to put things right and prevent them from happening again.

Confidentiality
All complaints will be dealt with in a confidential manner. Anonymous complaints will be acted on, however it would be better if you provide us with contact details so that we can let you know the outcome of your complaint.

Whistle blowing
Homecare Support creates a culture to encourage and enable staff to feel comfortable to raise serious concerns within the company to ensure the prevention of and protection from abuse of any employee or Service User.